How does Amazon improve its customer service? It uses an AI to learn user preferences (by tracking purchases) and generate recommendations. This is an AI that learns over time. And now Amazon is making one of its algorithms available for programmers and other businesses to use.
![Image from Wikimedia Commons.](https://digilent.com/blog/wp-content/uploads/2015/04/Amazon.com-Logo-600x121.png)
This represents a recent trend of democratizing algorithms and processes. Do you think this well be helpful for you or projects you might work on?
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I was the Digilent blog editor, and now I'm a contributor. I love learning about wearables and writing about social issues in STEM. Outside of work, I can be found watching Netflix with my cat, working on an art project, or trying to find new, delicious local foods.
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