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Sales & Order Support

Common Support Questions

  1. How do I add a product to cart, or request a quote? I don't see those options anymore.

    In order to best serve our customer globally, we have moved to our distribution network to fulfill orders and shipping. For more information, please view our FAQs on the topic.

  2. How can I get technical support?

    For technical questions please visit our Forum to get help from an engineer.

  3. Where can I find support materials?

    Digilent Reference contains Resource Centers for all of our products, including tutorials, example projects, and documentation.

  4. What are your shipping terms?

    Digilent products are sold and fulfilled through our authorized distributor network. As a result, shipping options, costs, delivery estimates, and return procedures may differ depending on the distributor and destination country.
    Please review the policies of your selected distributor for detailed information regarding shipping, returns, and order fulfillment. If you have questions about a specific order, we recommend contacting the distributor directly.

  5. What's the status of my order?

    Visit your account page for updated order information.

  6. How can I get approved for academic pricing?

    Please check the academic policy of the distribution partner of choice.

  7. Still have a question that hasn't been answered?

    Visit our FAQ page for a more comprehensive list.

For quote requests- please use the “Add to Quote” button on the product page. For sales inquiries including placing a PO, initiating returns, or for any other questions, connect with us using the form below.